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Artisan smiles pa full#
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I would like a refund so I can receive help from another doctor. At best this practice is poorly managed at they are knowingly defrauding patience. They are withholding payments for services and not providing services.
They have created an unrealistic burden to receive care, they have continually canceled appointments extended the length of time I am required to wear braces, they have failed to notify me of the changes of location for treatments. If they are unable to continue serving they should return payment so I care received care from another provider. Artisan Smiles is fully paid, my parents portion as well as the insurance carrier. They have never sent out information by mail or email explaining why my treatment plans have stopped, just canceling the appointments. We strive to inform our patients of the best practices in dental care and give them the information they need to improve their smiles. This office doesn’t even offer extended hours or weekend service to help accommodate travel. We are told we must go there for service but this is very difficult to travel 2 hours in one direction. It is over 76 miles from the office I am treated at. When the scheduler calls to reschedule each month we are told it is a problem with a building but they don’t have any information, they said they are “sorry but can’t help.” And “ they know this wrong but it is happening to a lot of people.” My mom called another office in York PA. The wire are now loosened because the rubber bands are gone. My mom has left messages and emails but no one has replied. Since then the office has called to cancel each monthly appointment (4 months in a row). Book a certified provider with Artisan Smiles (Clifton Heights) in Clifton Heights, PA. My braces were first put on in October 2020. The Art of Smiles is a cosmetic dental clinic in Pearland, TX.
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